Refund Policy
Last updated: 22 June 2026
30-day money-back guarantee
We want you to enjoy Aunty's Whare. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — for any reason.
How to request a refund
Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all our orders. To request a refund:
- Visit paddle.net and look up your order using the email address you used at checkout, or
- Email us at auntyswhare@gmail.com and we'll help you sort it.
Subscriptions
You can cancel a subscription at any time from the Subscriptions page or via the Paddle customer portal. When you cancel, access remains until the end of the current billing period.
Contact
Questions about refunds? Email auntyswhare@gmail.com.